Northpoint Desk / Overview

Northpoint Desk

Overview

Northpoint Desk is a support ticketing system for community staff.

Keep support requests organized instead of scattered across Discord DMs and channels. Track issues, assign staff, and manage resolutions all in one place.

Key features

Ticket Management

Create, track, and organize support tickets.

Staff Assignment

Assign tickets to support staff and team members.

Status Tracking

Monitor ticket status from open to resolved.

Plans & access

Northpoint Desk isn't billed through the CAD plan tiers. Join our Discord and open a ticket to get it set up for your community.