NP Radio
Out of Range
If a user sees Out Of Range, test the radio from another location such as Sandy Shores.
They should also verify that they are not using a VPN or proxy because these connections may be blocked due to abuse prevention.
Server-wide issue
If every player is experiencing the problem, verify that np.auth is located in the main server directory and that NP Radio was installed correctly. If the issue continues after that, open a client support ticket.